Spiraldesk lets you control the way your tickets flow in your organization through customizable workflows.
Bring all your helpdesk from each of your company, products and locations in a single platform.
Create custom filters and access them using the spiraldesk mobile app.
Tag your tickets based on subject , contents and sender easily.
Create Custom notifications with placeholders for each brand.
Each Brand gets its own support portal, customized according to the branding.
Generate ticket reports based on Brands, Departments and Agents.
Our integrations to third party applications can be done at the department level, enabling users to integrate to the same App, unlimited number of times. The Apps can be made to work together to achieve a seamless flow of customer communication to the Agents and Vice versa.
Spiraldesk has a unique way by which all the features such as Email Notifications, Knowledge Base, Tickets, App Integrations etc are separated by the Brand, allowing the users to configure each white labelled Support portals to their linking.
Spirldesk allows you to create a helpdesk instance easily , set it up in few minutes and scale it up based on the products , organizations, locations and their respective departments.
Add the agents and setup your support channels , so that the tickets are created in spiraldesk in under a minute.
Our infrastructure is designed on cloud , which enables spiraldesk to scale indefinitely without compromising on performance or the user experience.
Lifetime Free for One Agent,
One Brand & One Department
Upto 3 Brands &
Upto 10 brands &
Unlimited Brands &
Copyright 2018 Spiraldesk . A Product by Spiraldesk holdings