Quit Using Multiple Helpdesks
Switch to Single Support Platform

Manage Your Tickets

Spiraldesk lets you control the way your tickets flow in your organization through customizable workflows.

Multi Brand

Bring all your helpdesk from each of your company, products and locations in a single platform.

Ticket Filter

Create custom filters and access them using the spiraldesk mobile app.

Autotag Tickets

Tag your tickets based on subject , contents and sender easily.

Custom Notifications

Create Custom notifications with placeholders for each brand.

Support Portals

Each Brand gets its own support portal, customized according to the branding.

Specific Reports

Generate ticket reports based on Brands, Departments and Agents.

Integrating with Third Party Apps

Our integrations to third party applications can be done at the department level, enabling users to integrate to the same App, unlimited number of times. The Apps can be made to work together to achieve a seamless flow of customer communication to the Agents and Vice versa.

The Multi Brand Approach

Spiraldesk has a unique way by which all the features such as Email Notifications, Knowledge Base, Tickets, App Integrations etc are separated by the Brand, allowing the users to configure each white labelled Support portals to their linking.

Easy Setup and Scale

Spirldesk allows you to create a helpdesk instance easily , set it up in few minutes and scale it up based on the products , organizations, locations and their respective departments.

Add the agents and setup your support channels , so that the tickets are created in spiraldesk in under a minute.

Our infrastructure is designed on cloud , which enables spiraldesk to scale indefinitely without compromising on performance or the user experience.

Enough Said , Feel free to try Spiraldesk Now !!

Get a 30 day free trial on all our plans. No strings attached. No Credit Card required.

Lite

Free
Free forever

Free
Free forever

Lifetime Free for One Agent,
One Brand & One Department


  • Email Channel
  • Ticket Filters
  • Knowledge Base
  • Custom Notifications

Curl

$10
/ agent/month billed yearly

$12
/agent/month billed monthly

Upto 3 Brands &
10 Departments


  • All Features from Lite +
  • Social Media Integrations
  • Work Flow And Automation
  • Multiple Products/Brand
  • Ticket Time Tracking
  • Email Whitelisting and Blacklisting
  • Ip Whitelisting and Blacklisting
  • Automatic Tagging
  • Brand Specific Agent Signatures
In Demand

Radial

$17
/ agent/month billed yearly

$20
/agent/month billed monthly

Upto 10 brands &
25 departments


  • All Features from Curl +
  • Whitelabelled Portals
  • Unlimited Ticket Filters
  • SSL Enabled Portals
  • Agent Collision
  • Web Forms
  • Custom Attachment Store
  • Ticket List Export
  • REST API

Elegant

$26
/ agent/month billed yearly

$30
/agent/month billed monthly

Unlimited Brands &
Unlimited Departments


  • All Features from Radial +
  • Free SSL Certificates upto 5 Portals
  • Unlimited Temporary Agents
  • Email to Notes
  • Customer Isolation for Brands
  • Unlimited Agent Roles
  • Customer Mobile App
  • Custom Ticket Feilds
  • Unlimited Ticket Subscribers

Copyright 2018 Spiraldesk . A Product by Spiraldesk holdings